Frequently Asked Questions

We offer a wide variety of high-quality chairs, including accent chairs, armchairs, club chairs, wingback chairs, rattan chairs, and ergonomic reception chairs. Each product is selected for its comfort, durability, and style.

 

We offer a 1-year limited warranty on eligible products unless stated otherwise on the product page. Manufacturer warranties may not apply. Please check each listing for specific warranty details.

 

Yes, we accept returns within our stated return window. Items must be unused, in their original packaging, and returned in resalable condition. Please review our Return & Refund Policy for full guidelines.

 

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and the carrier, but most orders arrive within 5–10 business days.

 

At this time, we ship only within the United States. We do not offer international shipping.

 

Yes. Our website uses SSL encryption and PCI-compliant payment gateways to ensure all transactions are secure and protected.

 

We occasionally run sales, clearance events, or offer promotional codes. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.

 

Once your order ships, you’ll receive a confirmation email with tracking information. You can use the link provided to track your delivery in real-time.

 

If your product arrives damaged, please contact us within 48 hours with photos of the damage. We’ll review your case and offer a replacement or refund if it meets our policy guidelines.

 

You can reach us anytime at support@dewaynashop.site or call us at +1 281 384 2470. Our team is available Monday through Friday to assist with any questions or concerns.